WELCOME TO OUR MONTHLY NEWSLETTER
We hope that you will enjoy our monthly newsletter and find our articles interesting and informative. The newsletter will always begin with a short column on what's new at Creditview Dental. As many of our patients already know, we have been very busy these past 6 months bringing new and exciting changes to our office. We are so pleased to have Dr. Parneety Randhawa as part of our team. Please check out our website under the 'staff' tab to read more about her. She is a great addition to our practice and we have been receiving fantastic feedback from so many patients.
We are also very excited to welcome two new and wonderful hygienists to the practice. Dragana will be working with all of Dr. Kaplansky's patients and Karen. P will be working with Dr. Parneety's patients. They are both extremely personable, very gentle, and highly skilled. Along with Grace, Monica, and Tammy, we are proud to now have 5 very dedicated and wonderful hygienists working to keep your gums and teeth healthy and clean. In light of very recent scientific studies, there is now conclusive evidence that relates the tartar and plaque on your teeth with heart disease, diabetes, osteoporosis, and Altzheimer's disease. It is for this reason that we are recommending more frequent scaling and hygiene appointments for those patients that present with bleeding gums, poor hygiene, gum pockets, and other signs of gum disease.
Thank you for being so patient with our new office renovations. We are finally finished phase one, and we hope you like the new look! Our new software system has been designed to efficiently meet and exceed all of your needs with respect to appointment scheduling and confirmations, easy to understand billing and invoicing, customizing each patient's recall frequency, and so much more. Thank you for being patient with us as we work out all the glitches.
We have responded to requests from our patients to expand our office hours. We are very pleased to announce that we are opened at 8 a:m on Tuesdays and Thursdays, and opened until 8 p:m on Mondays, Tuesdays, and Wednesdays. We are also opened on alternate Saturdays, and of course we are on call for emergencies 24/7 as usual. Patients have also requested that we confirm appointments using email instead of by phone. We wil be implementing that service beginning April 2012, so please inform our receptionists of your preference.
We have a lot of new technology and services that we are now offering to our patients including zoom whitening, invisalign, oral cancer screening, laser surgery, mini implants to help stabilize lower dentures, and so much more...
It is our sincere wish that whatever expectations you have will be exceeded on every level. After all, our reputation is only as good as you say it is. If by chance, things don't go as you had hoped, please don't hesitate to give us a call so that we may have the opportunity to make things right. I welcome all suggestions and complaints! We welcome your comments on our Facebook page and we thank you very much for referring your family, friends, and colleagues to our office.
the Staff at Creditview Dental